Orders placed in the domestic U.S. are shipped via the United States Postal Service, and the cost of shipping on these orders is calculated using the USPS priority rate. These orders are usually delivered within 3 to 5 business days.
Express orders are sent with FedEx and shipping time is 1 day for Overnight service, and 2 days for 2-day service. Alaska and Hawaii may require an additional day.
International orders are sent via FedEx and are usually delivered within 1 to 2 weeks.
Some of the items in our catalog - whether ordered domestically or internationally - take extra time to prepare and send. Items that require an additional 2 - 3 weeks to arrive include: hand-calligraphed and personalized Titles and Degrees.
If you have received your order and wish to have it refunded, please promptly contact our support staff by calling (206) 285-1086 or via email at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA). If approved, you will be asked to mail the items back to our office. We will refund all items that are returned. Unfortunately, we are unable to refund the cost of shipping and handling and we cannot process refunds on items that have already been personalized with your name. Returns must be requested within 90 days of the original date of purchase.
ULC Monastery Seattle Fulfillment Center
2720 1st Ave S
Seattle, WA 98134